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Customizer
Customer's Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I bought a used Heritage Softail Classic. Worked with Dick for the purchase. Easy process with no unkept promises. Followup service, including pickup and delivery, was very satisfactory - work with Darren in service. Would and have recomended L-A to friends in this area."
By: Bill    Scarborough,ME
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"After much research on the net, magazines and discussions with friends regarding the installation of a big bore kit, cams and tuner for my '04 FXDI, I decided to go to LA Harley for advice. This was the best decision that I could have made. Everett spent a lot of time discussing the various options available and how they would perform in my bike. Following his advice, I decided to go ahead with the upgrade,something I will never regret. When the bike was completed, Brian went out of his way to have it delivered to my house. It was raining and cold, but I could not wait to try it out. It is everything that Everett and Wes said it would be. I am still in the break in period but will have it up there shortly to have it tuned on the Dyno. I would like to thank Brian Morton for the great work he performed on my bike. I can't say enough good things about all of the people I interacted with at LA Harley, they are the Best!!!"
By: Anonymous    Freeport,ME
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"We would like to thank Bert and all the crew at LA Harley, we bought a used Electra Glide and after having for about 3 weeks had a major mechanical issue with it. Bert told us it would be taken care of and it was. They let us use a bike while ours was being worked on, they also stored our bike for the winter and delivered it when we requested! We have riden the bike since the repairs and have had no problem. Great job and thanks for all your help! We were very satisfied with all of the help we received. Thanks LA Harley!!!!"
By: Kevin    Lisbon Falls,ME
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"I would like to give a big thanks for everyone that was involved in the purchase of my new bike. This is a great place to buy a Harley- new or pre-owned.. Thanks again."
By: greg    gray,ME
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"I would just like to thank everyone at LA harley for being so wonderful. It was our first time there and we were treated like we were part of the family from the minute we walked in the door. We had a great exsperience buying our first "sweet ride". We will definatly tell all our friends about la harley. Thanks again!!!"
By: Lisa    Thomaston,ME
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"Went to LA Harley with the idea that we were "just looking" - YEA, right! We left the proud owners of a beautiful new Roadking. No pressures - just a great deal! Thanks to Fox for his help! And to Everett, for setting us up with the "extras" - a change of handlebars, etc. - that made the bike our own. The kid knows his stuff! Outstanding customer service from the Service Department! Thanks to Jesse, for his professionalism and expertise - what a great help he was with bringing it all together and helping to keep us sane (sort of!) while we anxiously awaited for the pipes and all to be installed. Special thanks to Abraham, whom we didn't meet, but we see and appreciate the quality of his work! Excellent. And finally, thanks so much to Paul for delivering our bike this past Thursday, safe & sound, lookin' and sounding oh-so PURRTY! Sincerely, Paul & Cheryl Evans"
By: Paul & Cheryl    Marlborough,MA
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"I just bought a pre-owned 2004 Sportster. Over the past year I had visited every HD dealer in Maine and NH and a few in Mass. L-A Harley is by far the place to buy! Shop around and compare and you'll find this to be true. Jon Dillingham took great care of me even though my bike is far from the biggest sale he'll make. When I get ready to trade up I'll go back and I would recommend L-A Harley to everyone that's in the market for a Harley Davidson!"
By: Matt    Augusta,ME
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By: Scott A.     Warren,ME
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"Everett was very helpful in pointing me in the right direction and hooking me up with the right salesperson, and very informative about the right bike for me, he went above and beyond, spent a lot of time explaining different options to me. It was the easiest hassle free purchase I have ever made thanks to everett"
By: Lynn    Lewiston,ME
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"Wanted to extend my gratitude and thanks to Wes Perham. Wes has a knowledge that is second to none. He has been a long distance guide as I learn more about how my bike runs and how to keep it running well. Thanks, Wes!!"
By: Bob    Charlotte,NC
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"Couldn't have had a better bunch of guys to help someone out!!! Mr. Dillingham, and Mr. Shaw worked feverishly to get us on our new HARLEY DAVIDSON!!! Thank you so very much"
By: Cory+Tyler-rose    Auburn,ME
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"Having my wife Karen return home safely from a 16 month deployment in Iraq on my birthday this year was sweet enough. I never imagined we would purchase a new Harley this year. John D. "Big" John, Richard, Bert, and Carl have shown us the most unbelievable custer service I have ever received on any purchase I have made in my life. The "No" pressure, comfortable atmosphere and continuous smiles were incredible. Our 07' Street Bob will be the first brandy new bike ever. I'm sure it will give us many pleasurable miles together recooping from the stresses we've endured this last year. A BIG Fat kudo's goes out to everyone at L/A Harley. Somebody pinch me! Thank you for the wonderful beginning of a new friendship with some super people. Take Care & God Bless Sincerely, Scott & Karen "
By: Scott    Richmond,ME
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"I bought a new 2007 Harley Heritage Softail from L/A harley in May at your open house from John Dillingham. I loved the bike. My wife and I came to another open house on 9/8/07. We were not there to buy another bike. We were only there to enjoy all the events. After looking at the 2008 Ultra glide and talking with John Dillingham again, My wife and I left with a new 2008 Ultra Glide.This bike is the Best. John's knowledge of bikes and his customers is an asset to your company. I look forward to only buying my bikes from L/A Harley & John. Thank you john for your patience and understanding of your customers needs.Your no pressure approach is to be commended. p.s. my wife said with a wink, I can not come back to another open house until 2010. See you in the spring !"
By: mike    gray,ME
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"My husband had a full dresser a few years ago, and we were hooked,Last year my husband of 27 yrs. passed away. When asked the question "If you had to make a choice between your bike and your wife what would you take, he would say, "There is no choice.""My bike"Well as he gotsicker and we saw there was no happy ending to his sickness, he made me promise to ride. So after he passed, I bit the bullet and took the riding course and purchased a 1991 Sportster from a friend. My second oldest son allready had his license, but decided to find hinself a bike. So I took him to L.A. Harley to see what they had available. I told him about the financing and such so we scoped it out. He left with a 2007 Dyna Glide. His wife so skeptical,said we'll see. She is now hooked and their little girls as well. She is going to take the motorcycle course and when she is finished my son is planning on purchasing her own brand new Harley of her choice. And he will be going back to L.A. Harley for the best there is..Thanks "
By: Jessie    Topsham,ME
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" I have to say that the service I recieved at L-A Harley was extrodernary! Your show room was very moderern and clean and the staff incredibly friendly and helpful! Ludger, Randy and Stan made the purchase of our new Dyna a truly fun and rememberable experiance. Then after getting to ring the bell and spin the wheel (Yes, I got a "bubba hat"!), to have the majority of your staff gather round with smiles and hand shakes and thank us for our business and welcome us to "the family". John Story, thank you also for your kindness and generosity. You have a great bunch of people working for you and beautiful dealership! I'm looking forward to many years of enjoyment on my new Harley as well as stopping in and seeing all of you from time to time. Thanx Artie"
By: arthur    oakland,MT
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"Rolled into the dlrshp from Nova Scotia to get a tire change and a potential disaster in the primary and starter was averted with the quick help and expertise of the service department. The staff took us in and found a bolt had backed out which could have caused a major problem. We rolled in at 2pm and they had us back on the road by 6pm. Kudos to the team and we would recommend everyone to drop by for all their purchase and service needs. We travelled from N.S. to Boston and this shop is by far the best we visited for both pricing and service. You guys ROCK!!"
By: Irwin    Sydney,NS
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"You guys rock.Keep up the great work in all departments.Great customer care and people and sales.Your number 1 in my book.Thanks Mike Fontaine"
By: Michael    Sabattus,ME
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"After arriving later than expected on my part for installation of my saddle bgs for my new Softail the service department went the extra mile for me by agreeing to stay late to install the bags to save me another trip. I am grateful for those in business who know the meaning of customer service. Thank you. Also... Love my bike! Fred Zikowitz"
By: Fred    Readfield,ME
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"THIS PAST WEEK I WAS ON VACATION UP IN MAINE. I GOT GAS A FEW MILES DOWN THE ROAD. WHEN I WENT TO START MY BIKE IT WOULD NOT START. MY BIKE IS NEW, WITH ONLY 5400 MILES ON IT. MY BUDDY HAD TO PUSH ME DOWN A HILL TO GET IT GOING. I DROVE RIGHT OVER TO L-A HARLEY. I SPOKE WITH JESSE BEAULIEU AND TOLD HIM MY PROBLEM AND HE TOOK MY BIKE IN RIGHT AWAY. I WAS BACK ON THE ROAD IN AN HOUR. THANK YOU."
By: VICTOR    BILLERICA,MA
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"Even though I was just looking on my lunch break, Fox still found the time to give me a no pressure talkin' to.That was on a Wednesday, before I left, I made a plan to come by Friday after work with my wife. I love the new Heritage Softail!..thanks for everything!"
By: Hound    Canton,ME
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"The crew at L/A Harley made my first Harley buying experience painless. The staff is very knowledgeable and they have a "no pressure" sales staff. I now look forward to riding my HOG with many other HOG lovers and can't wait to hit the highway. Thanks"
By: Buddy    Wayne,ME
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"I was shopping for a used Harley with a friend of mine. We went to another dealership in Maine but they didn't seem to want to work with me. My friend had bought a couple of bikes from L/A so he decided to take me there. He made a phone call to let them know we were on our way. The Manager of the store met us at the door and told me I will not be leaving without a bike. The rest was history! The sales personell were exellent. They did not pressure me in the slightest and all were very personal and professional. Oh! I failed to mention, I did not leave with a used bike, I left with a Brand New Electra Glide Classic for just a few more dollars than the other dealer wanted for a used one. Thank You again LA Harley I will surely spread the word."
By: keith     newport,ME
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"our experiance was great what a delership for custermer service overall a great bunch of guys and gals"
By: andy eunice    monmouth,ME
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"My wife and went up to the open house just to look around, and check out the bikes. Our salesman "Luger" is just a great guy who seems to love his job of making people's dreams of owning a Harley, come true. To Luger in sales and Stan in financing, you guys are awesome!!! Thanks again, we love our brand new 2007 Harley Street Glide."
By: Chris    New Gloucester,ME
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"Hello to LA Harley Davidson !! My husband and I recently bought an 07 FX-DL from your fantastic salesman, Don Morin and he was awesome! What a nice, knowledgable guy! I also bought a new reach seat for my Sportster while I was there from Rockin Randy Rackliffe! What a great guy he was. He installed the seat for me right then and there. Where else can you get service like that? We sealed the deal with Stan Snow on my husbands bike and I must say he answered all of our questions we had asked! Then last but not least we were waited on by the dirt bike devil himself, Patrick Waitt, when we picked out our sunglasses! Which I must add are the best glasses on the planet! I could go on & on about your dealership. We know great service when we see it. In our years past we have bought lots of vehicles,boats, 4-wheelers etc. and never have any of them come close to your people. They had us feeling like royalty!! We will keep doing business with you in the future and will spread the word. If other dealers like (Big Moose) could even come close!! Thats where my bike came from...and after visiting your place we will never go back there again!! You guys have our hearts!! Thank you ever so much!! Please let the guys know we appreciate all of them. We will bring our friends and family to visit real soon! Thank you, Thank You, Thank you!! The guy at the top must be proud to have such a graet bunch of people and he must be the "BEST" himself! Happy & Safe riding.. Sincerly, Diane & Dan Bubar"
By: Dan and Diane    Limington,ME
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"We bought 2 harley's from you in a month's time. Your staff is awesome and so easy to get along with. Ewing,Chuck, and Carl and all the ones who's names escape me, really went the extra distance to make our purchases enjoyable. We really cannot thank you all enough. You're sales people are helpful and not pushy. They really want to make sure your satisfied. Very personable staff. Kudos to L A Harley and making us feel like family!"
By: kevin & Marie    Sabattus,ME
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"John Story and his team of people at L. A. Harley have turned this dealership around 360 degrees to make it the best I have ever dealt with and I have been riding Harleys for over 30 years from the west coast to the east. I feel very fortunate to have them as my local dealer."
By: jake    auburn,ME
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"Although my experience dealing with L. A. Harley has been the best I could ask for, I wanted to focus on the service dept. Jesse,Angie,Brian and all of the techs. have honestly gone above and beyond excellent. Example; My Wife and I were riding home on a Friday night from dinner, I got a flat tire from a roofing nail and called H.O.G. roadside asst., they where excellent about sending a flatbed tow truck and getting us and the bike home safely. The next morning (Sat.) I called Jesse and explained my situation and the fact that I had plans to go on a run to Laconia N.H. that following Monday. Jesse arranged to have my bike picked up at my house ,had a new rear tire put on, and delivered back to my house that afternoon. This is just one example of the superior service I receive consistently at L.A. Harley. When I traded in my 04 Softtail for my new 07 Ultra Classic Electra Glide last year, I purchased the V.I.P. service package and on every occasion Jesse and the crew have done everything possible to make me feel like a V.I.P. Thank You! "
By: jake    auburn,ME
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"I purchased my first new Harley in July of 2006. I am currently stationed in Afghanistain And wanted to upgrade from my Sporty to a Night train.For when I gat home. The salesperson I dealt with (Don Morin) made my first purchase very enjoyable. So this was the first person I thought of to buy my new one I have since E-Mailed and talked to him several times over the last month. He took care of everything for me And I will pick up my new Night train when I get Home this fall. I couldent be more pleased with the way everything has gone. You have made one of my dreams come true Thank you for your service and help SFC Steven M Hinson "
By: Steven    Lewiston,ME
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"I came to the open house on 5/5 riding my 2005 harley. after looking at the 2007 and speaking to Dill your sales person I left riding a new 2007 Harley. Thank you for a wonderful time and more importantly a GREAT bike. You have earned yourself a loyal customer for life."
By: michael    gray,ME
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"when my wife and i went to look at the v-rods,Gary Lawler was our salesman and he looked into the price and the payments, when he told us the payments,it was a little bit more then we wanted right now,but we really wanted a harley davidson v-rod,so Gary called and said he would go over our paper work, so when he did and told us what the payment was,we are a proud owner of a night rod, so Thanks for not giving up Gary, very,very much appreciated,David and Julie"
By: David- Julie    Lisbon,ME
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"After many years of wishing and wanting this year I decided to take the plunge and buy my first Harley, living in Auburn, of course my first stop was at LA Harley where I was greeted promptly upon entering by Ludger Trembly who was very pleasent and most profesional. Having worked in and around car sales for most of my life I fully expected the " what have I got to do to to make this happen today" approach, but what I got was the exact opposite, Ludger was patient and answered all of my one hundred questions without making me feel pressured or uninformed in any way, much to my suprise Ludger and the Sales Manager Bert Asselin were happy to provide me with numbers on the bike I thought I wanted. At this time I was thinking, this is going way to easy, as I explained to Ludger that I had no intention of buying today and planned to shop the " competition" I was once again suprised by his response, he told me, of course you are, you owe it to yourself to do so.... not what I expected to hear from a salesperson.. so I shopped and found the competition was in fact no competition at all, the professional no pressure aproach I experienced at LA Harley was unmatched on every level. Upon my return to the store, Ludger was again very patient and answered all of my many questions. After several hours I purchased an 07 road king, at which time I met Richard Chadwick who was fantastic and introduced me to the entire staff. Everet, in parts was great in helping me pick out some accessories for my new ride, and Randy Rackliffe was a wealth of knowlege and information, in helping me choose pipes and a power module wich brings me to the Service Dept where I met Angie and Jesse, these two were terrific in helping me solve some minor warranty issues and in my opinion have have gone above and beyond what one could expect.. thanks again Angie. In my many visits to your store I was able to meet and speak with a few of your techs, as i may have mentioned I am in auto service and know the value of good techs and it seems you have some great ones. The entire experience has been great and I will certainly recommend your facility at every opportunity. sincerly ron davis"
By: ron    auburn,ME
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"This is a thank you to the entire service department at L-A Harley Davidson. I own a 1998 883 sportster witch I could not get to start. Some times it would have spark at the plugs and some times no spark.I put it in my truck and took it to L-A Harley Davidson.As I watched them take my bike and started working on it I thought it would be just a short time to get it back, WRONG. Kip is the one that put all his know how and care to work. Kip even took me out back to talk to me about what was happening.Kip you are the MAN. Even though my bike is old and not in the geartist shape Every one in the service department treated me as if I had a $25000 bike. I have NEVER had such a great feeling from any service department untill I went to L-A Harley Davidson.Thank you all again."
By: Don    Hebron,ME
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"Brought my 1996 FLSTN in for a 20,000 mile service and to have some parts installed. Brian, Kip and all the guys in service did a super job in taking care of my bike and went the extra distance to make sure everything was installed, checked and seviced correctly. My hat's off to the whole service crew for their professionalism."
By: Don    Lewiston,ME
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"Once again the folks ar L-A Harley have provided us with customer care and service beyond our expectations. We set up an appointment for a delivery detailing at the request of our new and hope great friend John Story.We had purchased our Screaming Eagle Ultra last Nov. and as riders often do we picked it up at the first sign of springon short notice. Because of my impatients, our bike didn't get the full attention to detail that John wanted and he pointed out some finish swirls he wanted buffed out.Well 200 miles,two weeks, and 20 inches of snow later we got the bike to the service department on Friday April 27. The bike was brought in and detailed to include a complete coat of wax and I can not express how great a job the guys in service did. T say the least when folks stop next to us at a light or when we stop for a break when riding all eyes turn to our Harley. The pride in workmenship of those guys is surpassed only by our pride in ownership. It goes without saying we are and will continue to be L-A Harley family members for as long as they will have us."
By: Steve    Auburn,ME
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"Thanks for goin the extra mile to pick up my bike. I know Rumford is kinda out of your way. thx bob."
By: bob    rumford,ME
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"I WANT TO THANK BRIAN OUELLETTE [SERVICE WRITER] FOR HELPING ME WITH MY 2003 XL1200C SPORTSTER. ON MY RIDE OVER TO L.A. HARLEY MY BIKE WAS RUNNING ROUGH AND BACKFIRING QUITE A BIT. I HAD A FEELING THAT MY PLUGS WERE BAD, SO WE TOOK ONE OUT TO CHECK IT AND SURE ENOUGH THEY WERE BLACK. I NEEDED TO BUY PLUGS AND I HAD NO MONEY ON ME. SO BRIAN LENT ME 7.00 DOLLARS, I BOUGHT 2 PLUGS AND WE WENT OUT TO CHANGE THEM. THEN HE SHOWED ME THE CORRECT WAY TO START MY BIKE . I WANT TO TO THANK BRIAN FOR TAKING THE TIME FOR HELPING A FIRST TIME HARLEY OWNER. "
By: ROGER L,     LEWISTON,ME
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"My husband bought me a 2007 Dyna SuperGlide for my birthday. We have had an excellent experience with ALL the friendly staff at L-A Harley. We have recommended a family member to purchase his bike at L-A Harley, and he too, had an AWESOME experience. We appreciate all the effort it took to make my dream of being a Harley owner a reality. We look forward to returning to L-A Harley for anything that we might need or want in the future. R & T Tracy"
By: pamela    canton,ME
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